Dunedin Airport's 3-Minute Hug Rule: Farewell Policy Explained

Dunedin Airport's Unique Farewell Policy: The 3-Minute Hug Rule

Dunedin Airport in New Zealand has made headlines with its unusual but practical 'three-minute hug' rule. This policy, implemented in the airport's drop-off zone, limits the duration of farewells between passengers and their loved ones. While it may seem unconventional, the rule is designed to ensure a smooth and efficient flow of passengers, especially during peak hours.

Why the Three-Minute Hug?

The primary reason for the three-minute hug rule is to maintain a steady flow of traffic in the drop-off zone. Long farewells can create congestion, delaying other passengers and potentially causing safety hazards. The rule aims to strike a balance between allowing passengers to say goodbye and ensuring a smooth and efficient airport experience.

How the Rule is Implemented

The rule is clearly communicated through signage at the drop-off zone. A new sign states, "Saying goodbye is tough, so do it quickly." Passengers who wish to extend their farewells beyond the three-minute limit are encouraged to utilize the car parking area.

A Relocation and a New Drop-Off Zone

The implementation of the three-minute hug rule coincides with the relocation of the drop-off zone. The new area is situated across from the car rental office, while the pick-up area remains unchanged. According to Megan Crawford, General Manager of Business Development at Dunedin Airport, the relocation aims to enhance customer safety and traffic flow. "We want to make sure all passengers are dropped off efficiently," she stated.

A Fun and Unique Approach

Dunedin Airport's three-minute hug rule is enforced with a lighthearted and unique approach. The signage adds a touch of humor to the rule, making it memorable and relatable. This approach ensures that the rule is communicated effectively without feeling overly restrictive.

Looking Ahead: Increased Traffic and International Flights

Dunedin Airport is expecting increased passenger traffic in the coming years. In June 2025, Jetstar will commence international flights between Dunedin and the Gold Coast in Australia, utilizing an Airbus A320. With the expected increase in passenger volume, the three-minute hug rule will play a crucial role in maintaining a smooth and efficient airport experience.

Important Tips for Travelers

If you're planning to fly from Dunedin Airport, be sure to familiarize yourself with the three-minute hug rule. Plan your goodbyes accordingly and remember that longer farewells can be enjoyed in the parking lot. This rule is in place to ensure a safe and efficient journey for all passengers.

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By understanding and adhering to these rules, you can contribute to a positive and enjoyable travel experience at Dunedin Airport.